Once the payroll starts, how do I pay my employees?

You pay them the net amount shown on their wage slip, by which ever method you have chosen, i.e. cheque, cash.

How do I pay the Tax & National Insurance?

We send you a detailed summary of all employees wages, plus Tax And NIC due in ample time for you to comply with HMRC schedules.

What if an employee does not have a P45?

We send you a P46 to complete and return to our offices, which we then send to your designated tax office for their records.

What if I receive correspondence from HM Revenue & Customs?

Anything that relates to payroll issues, send to us, as your payroll provider, we will liaise with HMRC for you.

What if I need to contact you regarding payroll?

Our fully trained staff are here to offer telephone support Monday-Friday 9.30am-5.00pm.

What if an employee leaves?

Complete our employee leaving form, available on our web site, submit it to us and we do the rest on your behalf.

What is the procedure for new staff joining?

For new joining employees, simply complete a new staff joining form, available on our website, submit to us, we do the rest on your behalf.

Do you handle all payroll issues through the tax year?

Yes our payroll service is fully compliant with all HMRC requirements, and we process all payroll issues on your behalf, such as SSP,SMP, Student Loans, Car allowances, CSA payments, Pensions etc.

What is the procedure for end of year returns?

We file your year end on line, qualifying you for HM Revenue & Customs tax incentive, and completing all of your year end HMRC requirements, such as P11’s, P14’s, P35’s and P60’s.

Do you supply contracts of employment if required?

Yes we do, and we process contracts to you own particular details, together with any future addendums that maybe required. This service is an additional service.

What is the payroll service cost?

We charge only for the total of wage slips that we process on your behalf, subject to a minimum charge. There are no hidden costs or complicated quotes for the advertised payroll service. Our no charges service is for an unlimited amount of instructions and there are no charges for each individual item.

What length of termination would you require?

There are no contractual obligations but we request one month’s notice of termination.

How quickly can you start running my payroll?

Depending on the complexity of your requirements, usually we can be up and running in a maximum of five working days.

When will you need payroll information from me?

As long as we receive your instructions via our e-mail system before the 5pm on the day prior to the process-payroll calculation date, this is all the notice we require.

What if HM Revenue & Customs wishes to check my compliance?

We liaise with HMRC all during your registration with us, and are pleased to let them examine the records and we report back to you with their conclusions.

How do you know about tax code changes?

We are electronic enabled with the government gateway and HMRC send us information via the internet on a secure system. We also request that you send us ALL HMRC notices that you receive relating to your small employer PAYE scheme.To implement this, we require you to complete an FBI 2 form so we may file your account on line.

Will I receive HM Revenue & Customs £825 tax incentive?

Providing you are a small employer of less than 50 staff and we file on line your account, you will receive the relevant tax year incentives

As an employer, am I expected to provide child care vouchers?

Since April 2005, all employees are entitled to several schemes set up by the government to help with child care costs, and an employer providing this service will recruit and retain the best staff. Please see our web site pages on childcare vouchers or the information pages in our brochure.

How do I pay your fees?

At the end of each month, when the wage slips have been processed for that month, and we send you your payroll, we include our invoice for the total of wage slips processed for that period at the corresponding staff numbers. You have thirty days from processing date of invoice to pay by the 20th of the following month either by cheque or electronic transfer. If you do not adhere to the invoice payment period, we reserve the right to withhold further wage slip processing until payment is made in full.